Accidents Happen, We’re Here to Help

Getting into a car accident is never fun. Even a minor fender bender can leave you feeling shaken and unsure of what to do next. The repair process can seem daunting, but it doesn’t have to be. Autoworks of Atlanta is here to guide you through every step, making your experience as stress-free as possible.

Step 1: Assess the Situation and Ensure Safety

First and foremost, prioritize safety. If possible, move your car to a safe location away from traffic. Check yourself and any passengers for injuries and call emergency services if needed. Then, gather information from the other driver(s) and any witnesses. Snap photos of the damage and the accident scene. These details will be crucial for insurance claims.

Step 2: Contact Autoworks of Atlanta

Once you’re in a safe place, call Autoworks of Atlanta. We’ll listen to your situation, answer any questions, and offer guidance on next steps. We can even arrange for towing if necessary.

Step 3: Accurate Assessment and Detailed Estimate

After your vehicle arrives at our shop, our certified technicians will thoroughly inspect it to assess the damage. We utilize advanced technology to identify both visible and hidden issues. Following the assessment, we’ll provide you with a detailed, transparent estimate of the repairs needed.

Step 4: Insurance Coordination (If Applicable)

Dealing with insurance can be confusing, but that’s where we come in. We’ll work directly with your insurance company, handling all the necessary paperwork and advocating for your needs. Our goal is to ensure you receive the coverage you deserve so repairs can start promptly.

Step 5: Expert Repairs Begin

With the estimate approved and insurance sorted out (if applicable), our skilled technicians begin the repair process. We use OEM (Original Equipment Manufacturer) parts to ensure a perfect fit and optimal performance. Whether it’s fixing a dent, replacing a panel, or recalibrating safety systems, we adhere to the highest industry standards.

Step 6: Open Communication and Regular Updates

Throughout the repair process, we’ll keep you informed of the progress. We value transparency and believe in open communication. You’ll always know what’s happening with your car and when you can expect it back on the road.

Step 7: Final Inspection and Quality Assurance

Before returning your vehicle, it undergoes a rigorous inspection to ensure all repairs meet our high standards. Your safety is our priority, and we won’t let your car leave our shop until we’re confident it’s back to pre-accident condition.

Step 8: Picking Up Your Restored Vehicle

Finally, we’ll walk you through the completed repairs, answer any questions you have, and ensure you’re completely satisfied. You’ll drive away knowing your car is safe, reliable, and looking its best.

Your Peace of Mind is Our Goal

At Autoworks of Atlanta, we understand that a car accident is more than just a mechanical issue. It’s a disruption to your life. That’s why we go above and beyond to simplify the repair process and offer exceptional customer service. We’re not just fixing your car; we’re helping you get back to normal.